Support Center

How can we help?

Browse our most frequently asked questions or contact our engineering team directly.

Static vs Dynamic QRs?

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A Static QR has the data encoded directly into the pattern and cannot be edited. A Dynamic QR routes via NQR shortlinks, allowing you to update destination URLs, files, or contact info in real-time from your dashboard without ever needing to reprint the code.

Are there any scan limits?

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NQR provides unlimited scans across all plans. We do not throttle your traffic or charge for high-volume scan activity. Business and Enterprise plans include deeper historical analytics for high-volume campaigns.

How secure are File QRs?

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Uploaded files are encrypted at rest using AES-256. You can secure downloads with a PIN/Password, set expiration dates, or enforce self-destruct rules (e.g., delete after 100 scans). All transfers occur over encrypted TLS 1.3 channels.

Can I use my own domain?

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Yes. Business plan users can connect their own branded hostname (e.g., qr.yourbrand.com) for a completely white-labeled experience. Custom domains help build user trust and keep your brand front-and-center.

What is "Neverno Powered"?

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NQR is a product of the Neverno Digital ecosystem. Our platform utilizes Neverno's global node network to ensure extremely low-latency redirects and enterprise-grade infrastructure reliability worldwide.

Still have questions?

Our dedicated support team is ready to assist you.

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